Terms of Sale | PCC-Grading

ARTICLE 1 - PURPOSE

These General Terms of Sale (hereinafter "GTS") govern all sales made by the provider, called "The Provider" or " PCC Grading ", to any buyer, called "The Client" or "The Clients", wishing to purchase the products (hereinafter "The Products") or services (hereinafter "The Services") offered on the site pcc-grading.com.

The services offered for sale on the site are as follows:

Service: authentication, grading and encapsulation of collectible cards in a protective case, issuance of a grading certificate in physical and digital format, registration of cards in a database.
Product: case (product associated with services), grading certificate (product associated with services), custom protective sleeve for case (product associated with services).

These GTS are accessible at any time on the site pcc-grading.com and prevail over any other document. The Client is required to read them before placing an order. The choice and purchase of a product or service are the sole responsibility of the Client.

The Provider's contact details are as follows:

PROFESSIONAL CARDS CERTIFICATION (PCC Grading)
Limited liability company
Share capital of 5 000,00 €.
Registered at 999 240 716 RCS NÎMES
Head office address: 3 Impasse Combe Julianne, 30100 Alès, France
Hand delivery: Adresse des locaux différente - située à Alès 30100, France
Email: contact@pcc-grading.com
Intra-community VAT number: FR16999240716

The products presented on the site pcc-grading.com are offered for sale in the following territories: Europe (Member States of the European Union or parties to the agreement on the European Economic Area).

In case of order to a territory other than metropolitan France, the Client is the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. They will be borne by the Client and are his sole responsibility.

ARTICLE 2 - ACCEPTANCE

The GTS are binding on the Client and have full contractual value between the parties as soon as the order is validated, in accordance with the provisions of article 5 below. By placing an order, the Client acknowledges having had access to the GTS (notably via the website where they are available), having read them, and accepting them in their entirety without any reservation.

Unless proven otherwise, the information recorded in the Provider's computer system is proof of all transactions carried out with the Client.

The Provider reserves the right to modify the GTS at any time. However, the version applicable to any sale remains the one in force at the date of the Client's order. Acceptance of the GTS also implies acceptance of the website's general terms of use.

By accepting these GTS, the Client declares to be of legal age according to current legislation, and not to be under any legal incapacity (guardianship, trusteeship, etc.), thus guaranteeing informed consent to the order and acceptance of the GTS. The Client releases the Provider from any liability in case of false declaration, who reserves the right to take necessary measures accordingly.

ARTICLE 3 - STOCKS AND DELAYS

Service offers take into account the availability of products related to the service (case and grading certificate) as well as the proper functioning of the tools and computer system necessary for the service provision. In case of unavailability of any of these elements, the Provider reserves the right to extend processing times or cancel the order, with a full refund, after informing the Client.

If the Client has already shipped his cards in this situation, they will be returned to him at the Provider's expense, by registered mail with signature.

The Provider will endeavor to notify the affected Clients to keep them informed of the situation's progress.

Product offers are valid while stocks last. In case of stock shortage, the Provider reserves the right to:

Partially or totally cancel the order and refund the Client.
Deliver the missing product(s) at a later date, if the product is available within 30 days.

The processing times announced by the Provider start upon receipt of the Client's package, indicated by the status "Waiting for grading / Received" and end upon shipment of the products once the service is completed, indicated by the status "Shipped". These processing times are given as an indication and do not constitute a contractual commitment. The Provider will strive to meet these deadlines but cannot be held responsible in case of unforeseen events or major events (such as sudden overload, government decisions, postal delays, force majeure, etc.).

The processing time is suspended if a response from the Client is required to resolve a problem or reach an agreement related to the order. This suspension is indicated by the status "Client contacted" on the order.

Delivery times (outward and return) are independent of the announced processing times.

If the order has not been shipped after the indicative processing time of 30 days, for any cause other than force majeure, the contract may be terminated at the written request of the client by email to the address support@pcc-grading.com. The amount paid for the order will then be refunded to the client within 14 days and his cards returned at the Provider's expense.

ARTICLE 4 - PRICES

Products and services are provided at the current prices displayed on the site pcc-grading.com at the time the order is recorded by the Provider.

Prices are expressed in Euros, all taxes included (TTC). For Clients located outside the European Union, prices are displayed excluding taxes (HT), and these orders are not subject to VAT.

Prices take into account any discounts granted by the Provider and displayed on the site pcc-grading.com. These prices are firm and not subject to revision for already confirmed orders. However, the Provider reserves the right to modify prices at any time for future orders.

The prices indicated for products and services do not include logistics, shipping, transport, and delivery fees, which are charged in addition according to the conditions specified on the site. These fees are calculated and communicated to the Client before order validation.

The total amount payable by the Client includes the price of the ordered products and services, as well as the additional fees mentioned above. An invoice is issued by the Provider and given to the Client upon delivery of the ordered products.

ARTICLE 5 - ORDERS

It is the Client's responsibility to select, on the site pcc-grading.com, the products or services he wishes to order, respecting the following conditions:

Add the certification service for each card respecting the obligations mentioned in article 6 "CLIENT OBLIGATIONS" and in article 7 "DECLARED VALUE".
Add any optional additional products or services (Security Pack, photo of the product after sealing, reduction of processing time).
Choose the delivery method.
Payment and order confirmation.

Accessories or options are only offered as supplements to the Certification Service and therefore cannot be ordered alone, without service. The client understands that if he manages to place an order of a cart containing only products without any service, the Provider may cancel the order, without any reservation or justification. In this case, a credit note equal to the amount of the order will be provided by the Provider, no refund will be made.

It is specified that the client's entries on the submission form are non-contractual and are subject to later modification by the Provider. Thus, the certification label may contain information unexpected by the Client or information different from that entered.

The sale will only be considered valid after full payment of the amount by the client. It is the client's responsibility to verify the accuracy of the order and to immediately report any errors. Any order placed on the site pcc-grading.com constitutes the formation of a contract concluded remotely between the client and the Provider. The Provider reserves the right to cancel or refuse any order from a client with whom there is a dispute regarding payment of a previous order. The client can track the progress of their order on the site.

ARTICLE 6 - CLIENT OBLIGATIONS

When placing an order, the client must complete the descriptive form of the cards ("the Form") they wish to have graded. When completing this Form, the client declares and guarantees that:

Accuracy of information: All information entered in the Form is accurate and corresponds to the cards they are about to send, of which they are the legitimate owner. If the cards received differ from those indicated in the order, the Provider reserves the right to cancel the order without performing the service. In this case, the service refund will be made, minus the return shipping costs.

If the cards sent do not correspond to the information provided, the Provider will contact the Client to consider an intermediate solution, such as bringing the order into compliance or sending the missing cards. Adjustment fees of €5 per card may be applied, and the processing time will be extended, thus canceling the previously communicated indicative deadline.

The information entered follows the instructions available on the Form fields. In case of doubt about the entry, the client may validate their order but must obligatorily specify their doubts or errors in the "comment" space of the order intended for this purpose. The client also has the option to contact the Provider by email at support@pcc-grading.com to report any doubts or errors regarding the entry of their order.
If the client does not comply with this obligation, their processing time may be increased by up to 14 additional days.
If the Provider deems at its discretion that this obligation has not been respected on too many fields and that this significantly impacts the processing time, it reserves the right to cancel the order and refund the Client, after deducting the return shipping costs of the cards.
Declared Value: The declared value of each card must be correctly estimated, taking into account the market value of the item at the time of the order, its condition, and its language, in accordance with the provisions of article 7 "DECLARED VALUE". In case of non-compliance of the declared value, the sanctions provided for in article 7 will be applied.
Card Compliance: The cards sent must be among the cards accepted by the Provider. The list of non-compliant and refused cards, as well as the applicable actions in case of sending such cards, are available in article 8 "NON-COMPLIANT / REFUSED CARDS".
Card Protection: Cards must be properly protected according to the Shipping Guide and all possible efforts must be made to ensure they arrive in the same condition as their initial state (at the time of sending).
Shipping Terms: The parcel must be shipped according to the terms defined in article 9 "DELIVERIES / TRANSPORT / PICKUP AND DROP-OFF".
Parcel Security: The parcel sent to the Provider must not contain any dangerous elements, liquids, or any other object or substance likely to harm the Provider's work or health.
Acceptance of the grading system: The Client accepts the grading system of PCC Grading and agrees not to contest the grade assigned to their card. A description of this system is available on the Grading System page. In case of disagreement with the received grade, the Client may not hold the Provider liable nor invoke a lack of conformity.
Insurance and claims: The Client understands and agrees that a certification ordered without insurance cannot give rise to any claim. They waive any action against the Provider in case of involuntary damage or loss, as described in article 10 "HANDLING AND CARD INSURANCE POLICY".

ARTICLE 7 - DECLARED VALUE

When completing the order form, the client must indicate the declared value of each card they wish to have graded.

For our use, the declared value of a card is defined as follows:

“The declared value is the estimated monetary value of the item on the market at the time of the order. It is expressed in euros and its determination may be based on the following elements:

Recent sales on online sales platforms
Average price of current listings on these platforms
Recent prices at official auctions
Expertise from reputable shops or experienced collectors
Rarity
Distribution rate
Current market interest rate for the card.

This value fluctuates but can be approximately determined by any internet user at a given moment.”

It is important that the client takes the time and uses the resources at their disposal to correctly estimate the value of their cards. Indeed, this declared value will impact the following elements:

Certification fee
Insurance within the Provider's warehouses.
Insurance during transport.
Value taken into account for any future request made to PCC Grading.

The Provider therefore asks the client to establish a realistic, honest, and researched estimate based on multiple sources.

Consequences of underestimation: If the value declared by the Client is deemed grossly underestimated, the Provider may request additional payment to cover any missing amount after re-evaluation of costs related to the new honestly estimated value, at the discretion of PCC Grading. This cost re-evaluation will be carried out according to the Provider's standard rates. Additionally, modification and processing fees of €1 per underestimated card will be applied.

Consequences of overestimation: In case of a declared value deemed grossly overestimated by the Client, the Provider reserves the right to refuse certification of the concerned card, return it with the order, and refund only the certification service cost of that card. This decision will be notified to the Client, and any subscribed insurances, if applicable, will be adjusted according to the honest value estimated by PCC Grading. The Client will also be informed.

The Provider may also accept the order by honestly readjusting the declared values. The client therefore agrees that these readjusted values are the only ones taken into account for future requests (for example, in the context of a refund according to the insurance policy). If the client has paid an additional fee due to these overestimations, they will not be refunded the difference after the declared value readjustment.

ARTICLE 8 - NON-COMPLIANT CARDS / REFUSED CARDS

Category 1: Non-compliant cards but accepted for partial service

Some cards considered non-compliant for full certification may be accepted for an authentication attempt. However, these cards will not be encapsulated after grading. Types of cards falling into this category include:

Non-authentic cards
Altered cards
Recolored cards
Trimmed cards
Modified cards
Cards showing ink in the form of inscriptions or drawings.

However, other cards, although showing some non-compliant characteristics, may be encapsulated with a special grade:

Cards showing hidden ink or aiming to mask a defect: they will be automatically graded "A" and "Inked".
Cards showing ink not aiming to mask a defect: they will be graded normally with the mention "Inked".

The Client is authorized to submit the cards mentioned in this category 1 to the Provider. However, if the encapsulation service cannot be performed, the card will be returned to the Client as is, accompanied by a non-compliance certificate. The service fee will remain unchanged, and no refund can be demanded by the Client.

Category 2: Refused cards

The following cards cannot be authenticated and their shipment is therefore prohibited, unless an exception has been expressly agreed in writing with the Provider:

Cards not belonging to the games or expansions available in the order form.
Out-of-format cards: Only the following two formats are accepted: the "standard" format (6.3 x 8.8 cm) and the "Japanese" format (5.9 x 8.6 cm).
Cards showing advanced signs of deterioration or degradation, such as:

Tears
Mold
Significant material deposits
Addition of visible extra elements (e.g., adhesive film or other)

Cards in this category will not be processed and will therefore be returned to the customer along with their order. The certification service fee paid for these cards will be refunded but the return shipping costs will remain the responsibility of the customer.

ARTICLE 9 - DELIVERY / TRANSPORT / PICKUP AND DROP-OFF

Shipment by the customer to the Provider
Return by the Provider to the customer

a. In case of postal shipment

The Customer is fully responsible for sending their cards to the Provider. Shipping costs are borne by the Customer, who also assumes the risk of loss or damage during shipment.

Cards must be sent to the delivery address specified in the shipping guide or on the order confirmation. This address is updated and permanently available on the site pcc-grading.com.

Authorized carriers for parcel delivery are: La Poste or other national and public European services allowing delivery to a post office box.

Tracking of the shipment is mandatory, and delivery against signature with proof of deposit is the only delivery method considered as proof in case of dispute. Shipments without proof of deposit, such as a simple stamped letter with tracking, are not sufficient in case of dispute.

The customer must keep their tracking number / registered mail number until the end of the order processing.
Cards must be sent within 14 days to guarantee receipt within 21 days. If no cards are received within 21 days, the Provider may send a reminder to the Customer to check the shipment status and ensure delivery. If cards are not received after 28 days, the Provider reserves the right to cancel the order and issue a credit to the Customer.

If cards are received after the order cancellation, the Customer may request the return of the cards by sending an email to support@pcc-grading.com. The Provider will resend the cards after receiving the necessary return shipping fees. These fees must be paid within 30 days. Beyond this period, storage fees of €2 per day will be charged to the customer to allow withdrawal of their order. After 180 days, the order will be considered void and the cards will not be returned to the customer

In case of loss of the shipment, the Customer may request a credit, equivalent to the total order amount, or a refund, provided the claim is made within 2 months of the order. Postal tracking proof must be provided. After this 2-month period, only a credit will be granted in case of order cancellation.

b. In case of hand delivery

Depending on the delivery method chosen by the Customer or the Provider's written agreement, hand delivery is possible under conditions:

Hand delivery is only available for customers who can come to the address située proche d'Alès, 30100, France.
Hand delivery is only available for orders with a declared value exceeding €500 or a total of more than 10 cards. The value of the cards will be verified before scheduling an appointment.
The customer must print the deposit and hand delivery form.
The meeting point and opening hours will be communicated by email.
The customer must attend the appointment at the indicated times. A delay may result in rescheduling the appointment. They must bring the deposit form which will be signed by the Provider

The Customer must print the deposit form and attend the appointment proposed by email. In case of no-show, the Customer must notify the Provider and choose a new date; if the new attempt fails, the Provider reserves the right to cancel the order.

2. Return by the Provider to the customer

a. In case of postal return

After the service is completed, the Provider commits to shipping the products as soon as possible. Deliveries will be made in mainland France and in the areas specified during the order. Deliveries outside these areas may be made on a case-by-case basis, after exceptional agreement from the Provider.

Products will be delivered to the address indicated during the order, and a tracking number will be provided to the Customer. Deliveries are made by an independent carrier, and the Provider cannot be held responsible for delivery problems or damages occurring during transport.

In case of refused delivery or if the address is incorrect, the customer must send an email to support@pcc-grading.com to resolve the issue. The Provider will do its best to reschedule a delivery upon receipt of the necessary fees for the return of goods and the second delivery attempt.

Except in special cases or unavailability of one or more products, ordered products will be delivered in a single shipment.

The Customer must check the condition of the packages upon delivery and note any reservations on the delivery slip. In case of damaged package, the Customer must refuse delivery and report the problem to the carrier and the Provider. Claims concerning missing or damaged products must be sent to the Provider by email at support@pcc-grading.com within the legal period of 30 days, accompanied by the following documents:

Sworn statement confirming the facts and noted reservations.
Copy of an identity document.
Copy of a proof of address less than three months old.

Claims must be made by email to support@pcc-grading.com and accompanied by all necessary supporting documents (dated photos and videos). After this period, products will be considered compliant, and no claims will be accepted.

If the Customer has subscribed to the Security Pack, the Provider will compensate the Customer according to the coverage of the subscribed insurance in case of proven loss or damage to the package.

b. In case of hand pickup

Hand pickup is offered only for orders that have already benefited from hand delivery and meet the required conditions. An appointment will be proposed to the Customer by email for hand pickup. The Customer must present the hand delivery form. In case of delay, a new appointment may be proposed. In case of no-show, the Customer must claim their package by email to support@pcc-grading.com.

The Customer must pick up their order as soon as possible. Once contacted to arrange pickup, the Provider will keep the order for a maximum of 30 days. Beyond this period, storage fees of €2 per day will be charged to the customer to allow withdrawal of their order. After 180 days, the order will be considered void and the cards will not be returned to the customer.

ARTICLE 10 – CARD HANDLING AND INSURANCE POLICY

The Customer acknowledges that the cards submitted to the Provider will be handled as part of the expert services provided. The Provider commits to taking all necessary measures to keep the cards in the condition in which they were received.

Although the risk of damage or loss is extremely low, it nevertheless exists within the Provider's premises.

The Customer has the option to subscribe to optional insurance, through the Security Pack option, which guarantees compensation up to 100% of the declared value of the card in case of proven damage or loss, except in cases of Force Majeure, as defined in article 21 "FORCE MAJEURE" of these General Terms and Conditions of Sale (GTC).

To prove damage, the Customer must provide dated photographs of the card from all angles before shipment, as well as one or more good quality videos showing the card's condition at the time of its insertion into the package or envelope intended for the Provider, as well as during its closure. The Customer must also affix a distinctive mark (for example, a seal with strong glue or thick adhesive tape applied with pressure) on the package, visible in the video, which will be compared to the Provider's archived video recordings.

The Provider's shipping address must be visible on the package in the video. If the Client is unable to prove the condition of the card before shipping in accordance with these requirements, the Provider may, at its discretion, offer a compensation solution, without being obliged to do so.

ARTICLE 11 – PHOTOGRAPHY / VIDEO CAPTURE OF CARDS AND PACKAGES

The Client grants the Provider permission to take photographs and video recordings of the cards submitted. These photographs and videos may be used and exploited by the Provider for any purpose, including commercial and promotional purposes, on all types of media (notably on the Provider's website or on social networks).

Furthermore, the Client understands and agrees that packages will be filmed by the Provider upon receipt, for verification purposes.

The Client acknowledges and agrees that the unboxing videos will be binding regarding the content, condition, and integrity of the orders in case of dispute.

ARTICLE 12 - PAYMENT TERMS

All payments from the Client to the Provider are made via the secure payment platform operated by Stripe, which notably authorizes credit card payments.

The data recorded by the Stripe platform constitutes proof of the transactions made.

The Provider does not retain any payment data.

The price is payable in full by the client, in full on the day the order is placed.

Payments made by the Client will only be considered final after effective receipt of the amounts due by the Provider. The Provider reserves the right to suspend the delivery of ordered products as long as the price has not been fully paid by the Client, under the aforementioned conditions.

ARTICLE 13 - RIGHT OF WITHDRAWAL

The right of withdrawal for the order can be exercised online, within 14 days from the order of the service. To do so, the Client must use the withdrawal form available in the appendix and on the Provider's website. This form must be completed clearly and unambiguously, expressing without equivocation the Client's intention to withdraw. Once completed, the form must be sent by postal mail or email to the Provider's contact details indicated in article 1 “OBJECT” of these GTC.

If the Client exercises their right of withdrawal after having shipped their cards to the Provider, they must pay the return shipping costs of their cards by one of the following two methods:

send a Colissimo return slip with signature, duly pre-filled and prepaid, to allow the Provider to return the cards. The postage amount must be adequate;
pay the necessary transport costs for the return on the site pcc-grading.com, on the client's “Profile” page or via the Stripe payment link sent by email for this purpose.

The Provider will resend the cards after receiving the return slip or payment of the necessary return shipping costs. These fees must be paid within 30 days. Beyond this period, storage fees of €2 per day will be charged to the client to allow the withdrawal of their order. After 180 days, the order will be considered void and the cards will not be returned to the client.

Due to the nature of the services provided, the right of withdrawal can no longer be exercised once the grading service is completed at the Provider's premises. The completion of the service is marked by the change of the order status to “Graded”.

The Client may, in the comment space at the time of the order or by contacting the Provider at the contact details provided in article 1 “OBJECT” of the GTC, request that the service only begins after the withdrawal period has expired.

ARTICLE 14 - PROVIDER'S LIABILITY / WARRANTIES

The Provider's liability regarding the handling of cards and products, as described in article 10 “HANDLING AND CARD INSURANCE POLICY” of these GTC, ceases upon acceptance of delivery of the products and their verification by the Client. The Provider cannot be held responsible for damage to the case or the card it contains after delivery.

According to article 1217 of the Civil Code, in case of non-performance or imperfect performance of the commitment by the Provider, the Client may:

refuse to perform or suspend the performance of their own obligation;
pursue specific performance of the obligation
obtain a price reduction;
cause the termination of the contract;
claim compensation for the consequences of non-performance.

The products supplied by the Provider benefit from the following legal warranties:

Legal warranty of conformity: applicable to defective, damaged, or non-compliant products with the order;
Legal warranty against hidden defects: applicable to products presenting a material, design, or manufacturing defect making them unfit for use.

To assert their rights, the Client must notify in writing (by email or mail sent to the contact details indicated in article 1 of these GTC) the Provider of the non-conformity of the products or the existence of hidden defects as soon as they are discovered.

The Provider undertakes to refund, replace, or repair products or parts under warranty recognized as non-compliant or defective. This excludes minor manufacturing or printing defects. Shipping costs will be reimbursed based on the charged rate, and return costs will also be reimbursed upon presentation of receipts.

The Provider's liability cannot be engaged in the following cases:

Non-compliance with the legislation of the country in which the products are delivered, which the client is responsible for verifying
In case of misuse, use for professional purposes, negligence or lack of maintenance by the client, as well as in case of normal wear and tear of the product, accident, or force majeure.

Photographs, videos, and graphics representing the products and/or services on the Provider's site are given for information only and are not contractual, which excludes any liability of the Provider in case of discrepancy.

In any case, the Provider's warranty is limited to the replacement or refund of non-compliant or defective products.

ARTICLE 15 - CLIENT AREA / ACCOUNT

To place an order, the Client must create a personal account. This registration is done via a registration form offered during the order, where the Client undertakes to provide accurate and sincere information regarding their identity and contact details, notably their email address.

The Client is responsible for updating this information and can modify it by logging into their account. To access their personal space and order history, the Client must identify themselves using their username and password, which are strictly personal and confidential. Any disclosure of this information is prohibited, and the Client will assume full responsibility in case of unauthorized use.

The Client can also request the deletion of their account by accessing the dedicated page in their personal space or by sending an email to support@pcc-grading.com. The deletion will be effective within a reasonable time.

In case of non-compliance with these General Terms and Conditions of Sale and/or Use, the site pcc-grading.com reserves the right to suspend or close the Client's account, after a formal notice by electronic means has remained without effect. The deletion of the account, whatever the cause, will result in the deletion of all the Client's personal information.

The Provider cannot be held responsible for site or server malfunctions related to force majeure or any interruption for maintenance. Creating an account implies acceptance of these GTC.

ARTICLE 16 - CONFIDENTIALITY AND DATA

The Client is informed that the collection of their personal data is essential for the sale of products by the Provider, as well as for their transmission to third parties for delivery purposes. This data is collected exclusively within the framework of the execution of the sales contract.

By accepting these General Terms and Conditions of Sale, the Client acknowledges having read and accepted the Provider's Privacy Policy. This Privacy Policy, accessible on the site, allows the Client to consult at any time the following information:

The personal data collected.
The use made of this data.
Third parties having access to this data.
The duration of data retention.
The Client's rights regarding their data.

The Provider undertakes to implement measures to ensure the security and confidentiality of the data. However, it does not provide an absolute security guarantee.

ARTICLE 17 - INTELLECTUAL PROPERTY

The content of the site pcc-grading.com, including but not limited to texts, images, graphics, logos, videos, and other multimedia elements, is the exclusive property of the Provider and its partners, and is protected by French and international intellectual property laws.

Any reproduction, representation, modification, publication, adaptation, or exploitation, in whole or in part, of this content, by any means or process, is strictly prohibited, except with prior written authorization from the Provider. Any violation of this prohibition may constitute an infringement offense and/or a copyright violation, and may be subject to legal proceedings before the competent courts.

It is also strictly forbidden for the Client to harm the Service in any way or to use it in a manner inconsistent with its purpose, as defined in these General Terms and Conditions of Sale.

Any attempt to reproduce, imitate, or counterfeit products related to the service, such as cases, labels, or any other element designed by the Provider, will be considered a serious counterfeiting offense and will be subject to prosecution before the competent courts.

ARTICLE 18 - NON-AFFILIATION

The provider PCC Grading is independent and claims no affiliation with the following entities:

Pokémon – Nintendo - Creatures Inc. – Game Freak Inc. – The Pokémon Company International – Wizards of the Coast
Yu-Gi-Oh – KONAMI – Upper Deck
Magic: The Gathering – Wizards of the Coast
Cardfight!! Vanguard – BUSHIROAD
Dragon Ball Super – Bandai CO. – Bird Studio/SHUEISHA, TOEI ANIMATION
Dragon Ball - Dragon Ball Z - Carddass - BANDAI - AMADA
Flesh & Blood - Legend Story Studios
Force of Will TCG – EYE SPY PRODUCTIONS PTE. LTD.
Harry Potter TM - Warner Bros - Wizards
Lorcana - Disney - Ravensburger
One Piece - BANDAI
Metazoo - MetazooGames
Naruto - Naruto Shippuden
Saint-Seiya - Kayou
Rise - Dark Screen Games.
Star Wars™: Unlimited – Lucasfilm Ltd. – Disney – Fantasy Flight Games – Asmodee
Riftbound: League of Legends TCG – Riot Games – UVS Games
Digimon Card Game – BANDAI
Union Arena – BANDAI
Weiss Schwarz – BUSHIROAD
Final Fantasy Trading Card Game – Square Enix
Duel Masters – Wizards of the Coast – Takara Tomy
Altered – Equinox
Grand Archive TCG – Weebs of the Shore
Sorcery: Contested Realm – Erik's Curiosa Ltd.
Universus Collectible Card Game – UVS Games
Shadowverse EVOLVE – Cygames – BUSHIROAD
Gundam Card Game – BANDAI

The trademarks listed belong solely to their respective owners and their use complies with the Intellectual Property Code.

ARTICLE 19 - APPLICABLE LAW - LANGUAGE

These GTC and the operations arising from them are governed by and subject to French law.

These GTC are written in French. To improve understanding by foreign clients, they may be translated into one or more foreign languages, however only the French text is binding in case of dispute.

In case of unresolved dispute amicably, French courts have jurisdiction to settle the dispute.

ARTICLE 20 - DISPUTES

For any claim please contact customer service at the Provider's email address: support@pcc-grading.com.

The Client noting that a violation of the general regulation on the protection of personal data has been committed, has the possibility to mandate an association or an organization mentioned in IV of article 43 ter of the French Data Protection Act of 1978, in order to obtain against the data controller or processor, redress before a civil or administrative court or before the national commission on informatics and liberties.

All disputes relating to purchase and sale operations concluded under these GTC and which have not been amicably settled between the Provider or by mediation, will be submitted to the competent courts under common law conditions.

In accordance with the provisions of the Consumer Code concerning the "consumer dispute mediation process", after having contacted us and if you have not received a satisfactory response, you may refer the matter free of charge to a consumer mediation service at:

CM2C
49 rue de Ponthieu
75008 PARIS
Tel: +33 1 89 47 00 14
Tel: 01 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net

ARTICLE 21 - FORCE MAJEURE

In accordance with article 1218 of the Civil Code, each Party shall be exempt from any liability in the event of total or partial, even temporary, failure to perform any of its obligations arising from this Agreement, caused by a case of Force majeure.

Force majeure is defined as an event of an insurmountable and irresistible nature, resulting from a fact beyond the control of the parties, consisting of an event or series of events of a climatic, pandemic, bacteriological, military, political or diplomatic nature.

ANNEX 1 - WITHDRAWAL FORM

The Client can download the withdrawal form at this link.

ANNEX 2 - PROVISIONS RELATING TO LEGAL WARRANTIES

Article L217-4 of the Consumer Code

The seller is obliged to deliver a good that conforms to the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to him by the contract or carried out under his responsibility.

Article L217-5 of the Consumer Code

To be in conformity with the contract, the good must:

Be suitable for the use usually expected of a similar good and, where appropriate:
- Correspond to the description given by the seller and possess the qualities that he presented to the buyer in the form of a sample or model;
- Present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, notably in advertising or labeling;

Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and accepted by him.

Article L217-6 of the Consumer Code

The seller is not bound by the public statements of the producer or his representative if it is established that he did not know them and was legitimately unable to know them.

Article L217-7 of the Consumer Code

Lack of conformity defects that appear within twenty-four months from the delivery of the good are presumed to have existed at the time of delivery, unless proven otherwise.
For second-hand goods, this period is set at six months.
The seller may contest this presumption if it is not compatible with the nature of the good or the alleged lack of conformity.

Article L217-8 of the Consumer Code

The buyer has the right to demand conformity of the good with the contract. However, he cannot contest conformity by invoking a defect that he knew or could not ignore when he contracted. The same applies when the defect originates from materials he himself supplied.

Article L217-9 of the Consumer Code

In case of lack of conformity, the buyer chooses between repair and replacement of the good.

However, the seller may not proceed according to the buyer's choice if this choice results in a manifestly disproportionate cost compared to the other option, considering the value of the good or the importance of the defect. He is then obliged to proceed, unless impossible, according to the option not chosen by the buyer.

Article L217-10 of the Consumer Code

If repair and replacement of the good are impossible, the buyer may return the good and be refunded the price or keep the good and be refunded part of the price.
The same option is available to him:

- If the solution requested, proposed or agreed upon under article L. 217-9 cannot be implemented within one month following the buyer's claim;

- Or if this solution cannot be implemented without major inconvenience for him considering the nature of the good and the use he seeks.

The cancellation of the sale cannot however be pronounced if the lack of conformity is minor.

Article L217-11 of the Consumer Code

The application of the provisions of articles L. 217-9 and L. 217-10 takes place at no cost to the buyer.

These same provisions do not prevent the awarding of damages.

Article L217-12 of the Consumer Code

The action resulting from the lack of conformity is prescribed by two years from the delivery of the good.

Article L217-13 of the Consumer Code

The provisions of this section do not deprive the buyer of the right to exercise the action resulting from hidden defects as provided by articles 1641 to 1649 of the civil code or any other contractual or extra-contractual action recognized by law.

Article L217-14 of the Consumer Code

The recourse action may be exercised by the final seller against successive sellers or intermediaries and the producer of the tangible movable good, according to the principles of the civil code.

Article L217-16 of the Consumer Code

When the buyer requests the seller, during the course of the commercial warranty granted to him at the time of acquisition or repair of a good, a repair covered by the warranty, any immobilization period of at least seven days is added to the remaining duration of the warranty. This period runs from the buyer's request for intervention or the availability for repair of the good in question, if this availability is after the intervention request.

Article 1641 of the Civil Code

The Provider is liable for hidden defects of the sold item which make it unfit for the use to which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have given a lower price for it, if he had known them.

Article 1648 paragraph 1 of the Civil Code

The action resulting from hidden defects must be brought by the buyer within two years from the discovery of the defect.